Отзывы о Fadr — Страница 3
Список отзывов
Fast and on point support and respect…
Fast and on point support and respect for the hard work to improve
Fadr takes your money, delivers nothing, and does not respond
I have been charged for Fadr Plus (1 year), despite not receiving any clear information that my credit card would be charged when I confirmed my credit card without further summary of the purchase. After that, I tried to contact them through their contact function, without getting a response. So I gave up. Then I discovered that despite being charged for Fadr Plus, I still do not have access to Fadr Plus. So now I have paid for a one-year subscription without receiving any service. Again, I have tried to reach out through Fadr's messaging service for questions, but no response this time either. This is a pure scam company. Stay far away from this company if you don't want to lose money that you will never get back.
Moises is way better
Fadr sucks, it's super slow with every task, creating stems and also when you click into the song to solo out a stem to hear it (because they're not labeled correctly), you get the dreaded spinning wheel of death! Moises is better, you get what you pay for.
Payment Problem Fixed
I thought I was signing up to pay monthly and received an annual charge. I contacted FADR. They got back to me right away, and the problem was fixed. They indicated it might take a couple of business days however it was taken care of later the same day (annual charge refunded and monthly charge came through in its place).
FADR innovator for STEM audio production
We use FADR for sampling purposes. Secondly to extract a vocal cleaner from a track or a specific sound and the result is valid. Extracts up to 16 stems + midi patterns. The midi patterns are correctly labeled. The STEMS are clean and accurate to use in DAW. As a start up these people have done a great job so far. Offering AI based synth and drum machines is fun to experiment with and sometimes the results are amazing! Great work FADR! Also not to forget: FADR is super customer friendly. Direct response to your question and immediate action to offer solutions. FADR: more than recommended! Grts. Pascal - Labelmanager GrandPrix! Records Belgium
Great Service and app!
The staff (Richard) responded to my request and fulfilled it immediately. It was a very positive experience. The AI application was great and I had no issues.
Managed to subscribe to the wrong plan…
Managed to subscribe to the wrong plan somehow, but support fixed it in no time. And btw – your product is super cool too!
Amazing service
I reached out regarding their TOS and how it sounded like they could steal people's work and use it in any way possible. They reached out within 12 hours with a clear explanation that they would never do that and that they intend to change the wording regarding the section in question. They even got back to me super quick about a link that was broken. Not only do they offer a great service to artists but they value our business.
Provided fast customer service
Provided fast customer service
support was immediately responsive
support was immediately responsive, and took care of my issue quickly. FADR is a remarkable product with great customer service. Thank you!
good tool and fast support
good tool and fast support
Great customer friendly support
Great customer friendly support. Great separation of stems
Fadr is an excellent resource
Fadr is an excellent resource. Most accurate stem seperator
Is Fadr just a hype?
After seen the ads in social media for a while i figured i'd give a try. Uploaded a song to split up in stems. All together it sounded right. But when muting the tracks it just sounded weird. Turned out that the song wasnt properly split up. Part of for example melody was in the drum stem. Part of bass was also in another one. Etc. So to sum up it was just too much to hope for. It worked as i suspected. All the ads on Instagram etc. Yea. I would call i a hype.
Handling business professionally
Well, I accidentally hit the wrong button when I signed up. I contacted the company. They took care of it. Richard handled it the next day. Great support great team great product.
Stop waisting customer time on the phone
When cx are on the phone booking in a repair with TCL is a Nightmare, Thet tell us they could be on the phone for many hrs going through trouble shooting and expecting them to do various time wasting time like IE; Fault is sound no picture and customer support is asking the customer to flash a torch onto the screen to determine if there is an image to determine if backlight is faulty or not and asking the customer too many stupid questions before booking in for repairs sorry to say.
Personable Service no AI here!
I'm writing to express my sincere gratitude for your prompt and efficient assistance with my recent Fader Plus subscription issue. I initially encountered difficulties applying the "SUMMER25" discount code, resulting in an incorrect pricing calculation. Your quick response and proactive intervention resolved the problem seamlessly, allowing me to finally secure the annual subscription at the discounted rate. I truly appreciate your dedication to customer service and the immediate support you provided. The ease and speed with which you resolved my issue is a testament to your professionalism and commitment to customer satisfaction. I'm now happily using the Fader Plus subscription and am already benefiting from its stem separation capabilities. The application is incredibly user-friendly, and I’m excited to utilize its features in my future projects. Thank you again for your excellent service.
Received refund, no questions asked 🙂
After subscribing to Plus, I found the tool, although very cool and does amazing things, it wasn't suitable for my workflow. I emailed to ask for a refund and they agreed, no questions asked. Having looked at other reviews it's a shame they didn't receive this same experience, perhaps they have fixed some internal issues and are now trying to do better.
Quick action taken.
There was a mistake on a subscription that I activated for my son. I was billed $100 instead of $10. I contacted them immediately and on the same day they reversed the charge of $100. I was very impressed with their quick response to my problem.
I use this service regularly to stem…
I use this service regularly to stem tracks. I’ve made it a part of my regular workflow while building DJ sets. I’ve also used it in music production. Great service that I 100% recommend to people.