Отзывы о Fadr — Страница 5
Список отзывов
Great customer friendly support
Great customer friendly support. Great separation of stems
Provided fast customer service
Provided fast customer service
support was immediately responsive
support was immediately responsive, and took care of my issue quickly. FADR is a remarkable product with great customer service. Thank you!
good tool and fast support
good tool and fast support
Amazing service
I reached out regarding their TOS and how it sounded like they could steal people's work and use it in any way possible. They reached out within 12 hours with a clear explanation that they would never do that and that they intend to change the wording regarding the section in question. They even got back to me super quick about a link that was broken. Not only do they offer a great service to artists but they value our business.
Managed to subscribe to the wrong plan…
Managed to subscribe to the wrong plan somehow, but support fixed it in no time. And btw – your product is super cool too!
Great Service and app!
The staff (Richard) responded to my request and fulfilled it immediately. It was a very positive experience. The AI application was great and I had no issues.
FADR innovator for STEM audio production
We use FADR for sampling purposes. Secondly to extract a vocal cleaner from a track or a specific sound and the result is valid. Extracts up to 16 stems + midi patterns. The midi patterns are correctly labeled. The STEMS are clean and accurate to use in DAW. As a start up these people have done a great job so far. Offering AI based synth and drum machines is fun to experiment with and sometimes the results are amazing! Great work FADR! Also not to forget: FADR is super customer friendly. Direct response to your question and immediate action to offer solutions. FADR: more than recommended! Grts. Pascal - Labelmanager GrandPrix! Records Belgium
Payment Problem Fixed
I thought I was signing up to pay monthly and received an annual charge. I contacted FADR. They got back to me right away, and the problem was fixed. They indicated it might take a couple of business days however it was taken care of later the same day (annual charge refunded and monthly charge came through in its place).
Moises is way better
Fadr sucks, it's super slow with every task, creating stems and also when you click into the song to solo out a stem to hear it (because they're not labeled correctly), you get the dreaded spinning wheel of death! Moises is better, you get what you pay for.
Fadr takes your money, delivers nothing, and does not respond
I have been charged for Fadr Plus (1 year), despite not receiving any clear information that my credit card would be charged when I confirmed my credit card without further summary of the purchase. After that, I tried to contact them through their contact function, without getting a response. So I gave up. Then I discovered that despite being charged for Fadr Plus, I still do not have access to Fadr Plus. So now I have paid for a one-year subscription without receiving any service. Again, I have tried to reach out through Fadr's messaging service for questions, but no response this time either. This is a pure scam company. Stay far away from this company if you don't want to lose money that you will never get back.
Excellent Software & Exceptional Customer Service
I had an excellent experience with Fadr software and their customer service team. Fadr is an incredible tool for music producers and DJs, it makes creating and manipulating tracks effortless, whether you’re extracting vocals, isolating instruments, or crafting unique remixes. Beyond the software’s impressive capabilities, what truly stood out was their exceptional customer support. When my annual subscription automatically renewed at a time I didn’t want to renew, they promptly processed my refund request with professionalism and care. It’s rare to find a company that not only provides cutting-edge technology but also prioritizes customer satisfaction. Highly recommend Fadr to any music creator looking for powerful tools and outstanding service!
Fast and on point support and respect…
Fast and on point support and respect for the hard work to improve
Jhooti Khai Thi Kasam
Jhooti Khai Thi Kasam
Subscribed by accident - full refund
I subscribed for a year because I forgot to stop the trial period. Quick response that were really understanding and refunded my money without any fuzz. Thanks!
Successful support response
As i didn't notice that the renewal of the subscription was automatically, i ask kindly cancel subscription and get refund. I had a great experience with the support assistant that managed to reply me very quickly and satisfactory. Also the app development seems to be restless on the efforts to build something big. looking forward to see the upcoming updates
Great customer service.
Great customer service. I had a subscription issue, which was resolved amicably and rapidly.
I think the idea is great
I think the idea is great, but it needs some more work. Got my money refunded within 24 hours.
I'm taking a break from music…
I'm taking a break from music production but forgot to stop my subscription. I contacted the team and explained my position to them. They immediately refunded my account. Overall, it is a great platform and I will certainly be back.
Great experience with Fadr.
Great experience with Fadr. They have excellent support. Absolutely reliable.